We would like your feedback on how we can improve accessibility. Please contact us by any of the following methods.
The designated person responsible for receiving accessibility feedback is
Wendy Borges (Accessibility Officer).
As part of Vianet’s ongoing commitment toward fulfilling the goal of the Accessible Canada Act, which is, to make Canada barrier-free by January 1, 2040, Vianet is creating an Accessibility Plan. This plan is being developed through consultations with persons with disabilities, and is open to all employees, customers and any member of the public that would like to participate. The Vianet Accessibility Plan will be available on our website June 1st, 2023.
Vianet invites you to consider participating by filling in our survey or providing general feedback through our feedback form. Your feedback will help us to develop an Accessibility Plan to address, remove and prevent barriers for persons with disabilities.
If you would like to be contacted in response to your concern, please let us know your preferred method of communication. Otherwise, we will respond to you through the same method that you used to contact us.
You also have the option of providing feedback anonymously. If you do, we will take note of your feedback through our internal process, and you will not receive a response.
If you chose not to provide your feedback anonymously, we will contact you to confirm we have received your message and work with you to address your concern.
All feedback will be tracked and addressed as part of the process for developing our Accessibility Plan.